Shipping Policy
Gluta Health Care strives to provide the best shipping service to our customers in cooperation with SMSA Shipping Company. Through this service, we aim to ensure that our products reach you quickly and efficiently. Below are the details of our shipping policy:
1. Shipping time
- Orders are processed and shipped within 1-4 business days from order confirmation.
- Delivery time ranges from 4-15 working days within the Kingdom of Saudi Arabia.
2. Shipping fees
- Shipping fees are fixed and depend on the weight and size of the package and the delivery location.
- Final shipping charges are displayed upon completion of your purchase on the website.
3. Track shipment
- Customers can track their shipments through SMSA website using the tracking number sent to them via email, text message or WhatsApp.
4. Shipping Terms
- A correct and complete shipping address must be provided to ensure that the shipment arrives on time.
- In case the customer is not available at the specified address, coordination will be made with SMSA to reschedule the delivery or receive the shipment from the nearest branch.
5. Customer Service
- For any shipping related inquiries or issues, you can contact our customer service team via email [email protected] or phone +966552071679.
We are here to ensure your shopping experience is comfortable and smooth. Thank you for choosing "Gluta Health Care"!
Released on
07/12/2024
